Frequently Asked Questions
Everything you need to know about your self-portrait experience.
How do I determine the right size for me?
We provide a detailed size guide on each product page. Our designs often feature structured fabrics with little stretch, so we recommend referring to our specific measurements or contacting customer care for personalized fit advice.
What is your international shipping policy?
We offer worldwide shipping via premium couriers. Delivery times vary by region, typically ranging from 3-7 business days. Duties and taxes are calculated at checkout for most destinations to ensure a seamless delivery process.
How can I return an item I purchased online?
You can return items within 14 days of receipt, provided they are in their original condition with all tags and security seals intact. Please use our online returns portal to generate a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay. Localized payment options may be available depending on your shipping country.
How should I care for my self-portrait garments?
Due to the intricate nature of our lace, sequins, and delicate fabrics, most of our items are 'Dry Clean Only'. Specific care instructions are located on the internal care label of every garment.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. Once an order is confirmed, we are generally unable to make modifications or cancellations. Please review your bag carefully before finalizing your purchase.